2024 was a landmark year for ALDA, marked by significant transformations and achievements. The election of a new board of directors and the appointment of a new president heralded a new era for the Association. The highlight of the year was the approval of the 2024-2028 strategy during the ALDA General Assembly 2024 ‘Local Democracy for Global Impact’, setting a clear roadmap for ALDA’s initiatives over the next four years.
But the milestones didn’t stop there. Throughout the year, ALDA made substantial progress in enhancing its management system. Under the guidance of an experienced external consultant, the team worked diligently towards ISO 9001 compliance. This effort underscores ALDA’s commitment to excellence and quality in its operations.
Adopting strategic and operational guidelines based on the UNI EN ISO 9001:2015 Quality Management System requirements, ALDA focuses on the “Design, management, and reporting of projects for EU and non-EU funding sources.” This system ensures robust quality management of business processes and proactive measures to control and reduce risks, thereby creating positive impacts for social stakeholders.
In today’s context, promoting ethical values and transparency is crucial for strengthening relationships with third parties and building synergistic and functional networks. These networks are vital for the well-being of communities and social stakeholders. ALDA’s quality policy emphasises meeting stakeholders’ needs and expectations, which in turn benefits and supports members and donors. By maintaining high standards of seriousness, transparency, and punctuality, and fostering the professional growth of its employees and collaborators, ALDA ensures diligent control of operational processes.
As ALDA moves forward, the dedication to quality and strategic growth will continue to drive the Association towards even greater achievements
This commitment translates into a continuous effort to identify and satisfy stakeholders’ needs, enhance service quality, ensure compliance with all applicable regulations, and initiate programmes that improve organisational performance over time. Quality certification represents a strategic decision impacting the organisation’s internal structure, reputation, and competitive edge, facilitating growth and success in the market. This achievement marks the beginning of ALDA’s journey towards continuous improvement.
This year’s success builds on the hard work and dedication of everyone within this remarkable Association. It also adds to the accomplishments of ALDA+, the benefit Association wholly owned by ALDA, which obtained its own certification in 2023.
As ALDA moves forward, the dedication to quality and strategic growth will undoubtedly continue to drive the Association towards even greater achievements and positive impacts in the years to come.